Customer Support

Customer Support

Digi Media Infotech is a global provider of customer support outsourcing solutions. We have significant experience in delivering customer service over email, voice, and chat. We can provide dedicated support representatives standing by to meet your customer’s needs. We handle customer inquiries in an objective, efficiently, and in a courteous manner using fair and transparent procedures. Our experienced team will help you design and implement your own individualized customer service solution. All customer enquiries are handled in a professional, ethical and consistent manner. We specializes in providing flexible, high quality and prompt customer support outsourcing solutions. We have a highly skilled, trained and experienced team of support representatives who are well-trained in the providing competent both voice and non voice support services. We can set up teams to meet the varying levels of mails your products may receive.

As your business partner, we can help you focus on your core business by taking charge of your customer support solutions. We will work with you to deliver the customer support solution that best meets your needs. Digi Media Infotech would treat each customer interaction with utmost care and accuracy to manage and grow your business. We give your customers the quality support they expect from you.

Email and Ticket Based Support

Routine Query Resolution

Managing Inbox

Chat Support

Complaints Management

Help Desk Management

Email Management

Billing Support and Inquiries

Follow up Calls

24/7 Customer Support

Our Working Process

Sign Up for Any Plan

Discuss Project with
Operations Manager

Introduction of
Support Associate

Get Started

Plans & Pricing

Digi Media Infotech has a pricing option to fit every budget. Here are some of the packages that you can choose from. We can offer you Monthly or Hourly Dedicated Customer Support Associate – We simply have everything you need.

Hourly Plans

CHOOSE YOURS
  • Rate Per Hour
  • 1 Customer Support Associate
  • 1 Dedicated Project Manager
  • Free Consultation & Setup
  • Lowest Price Guarantee

Starter Plan

$79.80

for 10 Hour

Basic Plan

$139.60

for 20 Hour

Standard Plan

$239.20

for 40 Hour

Hourly Plans

CHOOSE YOURS
  • Rate Per Hour
  • 1 Customer Support Associate
  • 1 Dedicated Project Manager
  • Free Consultation & Setup
  • Lowest Price Guarantee

Plus Plan

$446.40

FOR 80 HOUR

Pro Plan

$597.60

FOR 120 HOUR

Professional Plan

$748.80

FOR 160 HOUR

Still wondering what’s right for you?
Or
Need to hire a large team?

Request an Estimate

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